Actinic Cover
|
Click here to download this article in PDF format »
Your online sales depend on your ecommerce software. Actinic provides the established, best of breed solution, fully featured and scaleable and with high street bank approved security built in. We also want to ensure that our users receive the best possible support - offering all-round peace of mind, priority access to Actinic's technical team and the latest version of the software. Actinic Cover provides this assurance.
Peace of mind
Whether you have a technical problem with your online store, or you just need some help in making changes to it, with Actinic Cover the solution is only a phone call away. Actinic Cover gives you the confidence to make full use of all the features of your Actinic software.
Priority Access
Actinic Cover gives you priority access to Actinic's support team through the technical support hot line. For any reported incident which actually disables your online store, Actinic guarantee a two-hour response plus immediate referral to the development team for a fast-track solution.
Latest Upgrades
Actinic Cover entitles you to 12 months of free software upgrades. The regular newsletter will inform you of all version upgrades and maintenance releases, ensuring you benefit from new product features as they appear.
Your Single Annual Fee Provides
- Access to the Actinic technical support hotline*
- Support for up to ten incidents
- Fast track response for critical issues
- Guaranteed escalation procedure
- Free version upgrades during the period of cover
- Special prices on selected Actinic Products
- Optional participation in Actinic beta programmes
- Regular email newsletter
*Lines are open between the hours of 09.00 and 17.00, Monday to Friday.
web promotion